Privacy Policy


Protecting your private information is our priority

This Statement of Privacy applies to the www.pawnloan.com and PawnLoan LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to PawnLoan LLC include www.pawnloan.com and PawnLoan. The PawnLoan website is an Online Pawn website. By visiting and using the website, or using the services available through the PawnLoan website, you consent to the data practices and policies outlined and described in this statement.

Collection of Personal Information

PawnLoan may collect personally identifiable information, such as your name, address, e-mail addresses, or phone numbers, as well as other non-public information associated with the loan process. This information is used to complete and verify the loan transaction. PawnLoan may also collect anonymous demographic information, which is not unique to you, such as your age, gender and household income. This Privacy Policy does not apply to the use of your Personal Information that is collected by third parties that PawnLoan does not own or control or that does not support PawnLoan in providing the service.

Information about your computer hardware and software may be automatically collected by PawnLoan. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the PawnLoan website. PawnLoan encourages you to review the privacy statements of websites you choose to link to from PawnLoan so that you can understand how those websites collect, use and share your information. PawnLoan is not responsible for the privacy statements or other content on websites outside of the PawnLoan website.

Use of your Personal Information

PawnLoan does not sell, rent or lease its customer lists to third parties.

PawnLoan collects and uses your personal information to operate its website(s) and deliver the services you have requested.

PawnLoan may also use your personally identifiable information to inform you of other products or services available to you from PawnLoan and its affiliates

PawnLoan may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

PawnLoan may provide your Personal Information to trusted third party service providers that provide services to PawnLoan such as to help perform Identification verification, ACH Banking Transactions (Debit/Credit), Shipping, statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All third parties are prohibited from using your personal information except to provide these services to PawnLoan and they are required to maintain the confidentiality of your information.

PawnLoan will disclose your personal information, with notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with relevant federal, state, and local laws or to respond to subpoenas or warrants served on us; (b) to enforce any agreement we may have entered into with you and to enforce the Privacy Policy or (c) to protect or defend the rights of PawnLoan or third-party individuals, or other users of PawnLoan, or the public.

PawnLoan may create Anonymous Information records from Personal Information which will not include information that would be personally identifiable to you (such as your name). We may use this Anonymous Information to analyze usage patterns so that we can enhance our service. We reserve the right to use, and disclose Anonymous information to third parties at our discretion.

Personal Information from other sources

PawnLoan may receive Personal Information about you from other sources like telephone or fax, or from third parties that provide services for us in connection with PawnLoan's service. PawnLoan will associate this information with your personal information. This may include identity verification from our service providers to confirm your identity when completing the registration process.

Security of your Personal Information

To secure your Personal Information from unauthorized access, use or disclosure, PawnLoan uses the following:

  • Verisign
  • Veratad (Online ID verification)
  • Lloyd's of London
  • FedEx
  • BalancedPayments (ACH Transactions)

When personal information (such as a Bank Account Information) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol (or comparable technology), including 128-bit encryption, to provide security for sensitive transmissions.

Verisign is an independent, third-party company engaged in the development of digital trust. Verisign provides authentication of Internet services, digital identity and intellectual property. By clicking on the Verisign logo, the Verisign website will serve up a web page that confirms that PawnLoan is "Verisign Authenticated."

Children under Thirteen

PawnLoan does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen you must ask your parent or guardian for permission to use this website.

Google AdWords Advertising

The PawnLoan website uses Google AdWords remarketing to display ads on third-party websites across the Internet to users who have previously visited the PawnLoan website. Using remarketing, Google AdWords will display relevant ads to you based on what parts of the PawnLoan website you have viewed, by placing a cookie on your computer or device. This cookie does not identify you personally or give us access to your personal information. Additionally, we make use of interest-based advertising, demographics targeting and location targeting in our advertising through the Google AdWords platform.

You can set preferences for how Google advertises to you using the Google Ad Preferences page.

Opt-Out and Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from PawnLoan by contacting us here:

Email: support@pawnloan.com Phone: 1-888-533-7296 (PAWN)

Changes to the Statement of Privacy

PawnLoan will occasionally update this Privacy Policy to reflect company and customer feedback. PawnLoan encourages you to periodically review this Statement to remain informed of how PawnLoan is protecting your information.

Contact Information

PawnLoan welcomes your questions or comments regarding this Statement of Privacy. If you believe that PawnLoan has not adhered to this Statement, please contact PawnLoan at:

Mailing address: Pawn Loan LLC, 1661 Siskiyou Blvd, Ashland, OR 97520

Email Address: support@pawnloan.com

Telephone Number: 1-888-533-7296 (PAWN)

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